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The clauses stipulated below determine the commercial relations which may exist between INTERCHEAP SL, seller of the products cataloged on www.dreeboard.com and its customers.
Any order on this site implies full acceptance by the customer of the general conditions of sale without any reservation.
Your order is validated and taken into account by the Dreeboard e-commerce service as soon as the payment is made. For payments of the check or transfer type, you will need to confirm the shipment of the check or transfer for your order to be validated. Upon receipt of said payment your order will be shipped.
If a product is out of stock, Dreeboard will contact you to inform you and bring you a new delivery time or offer you an equivalent replacement product.
If the solutions offered by Dreeboard do not give you satisfaction you are entitled to claim a full or partial refund (item out of stock) of your order.
INTERCHEAP SL reserves the right to refuse any order from a customer with whom there is a dispute.
For a NORMAL delivery method and for an order from 60 euros, the shipping costs are free (excluding products on promotions and occasions). Second-hand, bulky products and certain promotions at bargain prices may not be subject to free shipping. In this case the port will be calculated automatically in the basket.
Dreeboard offers customers having their order delivered to Andorra, Switzerland and Norway to pay for their order excluding tax (sales price including tax displayed - 20% VAT)
The VAT will be billed to you by the carrier upon delivery of your package in addition to customs fees.
We deliver to the delivery address indicated on the purchase order by the buyer, even if it is different from the billing address. Make sure you enter your contact details correctly to optimize the delivery of your package.
Dreeboard offers to deliver your package to a relay point.
Our deliveries are made either in express or normal. Packages will be routed by UPS, TNT, DHL or Calberson for bulky products.
Orders placed the same day are prepared and shipped the same day according to the chronological order of the orders.
Orders in "express" are subject to priority processing as soon as the payment is validated.
Each order is subject to secure and insured transport. You can track your package at any time via the tracking number provided in the shipping confirmation email.
Dreeboard makes it a point of honor to the quality of the packaging and the care given to each package. But it is imperative to ensure receipt of the good condition of the package and its contents.
If the products are delivered to you damaged, we advise you to refuse the package and immediately notify the Dreeboard service.
We will open a dispute file with our transporter and send you a replacement product as soon as possible.
If the ordered and damaged item cannot be replaced, Dreeboard agrees to reimburse you for your entire order (product + transport).
In accordance with article L.121-16 of the Consumer Code, you have a period of 14 working days from the date of receipt of your package to return products that do not suit you. Before any return you must imperatively contact the Dreeboard service which will send you a return slip.
You can then return your package and request either an exchange, a credit or a refund.
As part of a refund, you will be refunded for your entire order (product + transport). Only the return transport costs remain your responsibility.
Special case: in the case of a custom mounting of bindings on skis, reimbursement will not be possible. The products having undergone a personalized modification cannot be the subject of a refund (in accordance with the exceptions related to the right of withdrawal and return).
Our prices are expressed in Euros all taxes included.
These countries are in the European community and pay the price including tax. Belgium, Germany, France, Italy, Luxembourg, Holland, Denmark, Ireland, United Kingdom (England, Scotland, Wales, Northern Ireland) Greece, Spain, Portugal, Austria, Finland, Sweden.
To order in bulk, contact us for a quote on your shipping costs. For more information on the tax refund, see the customs website.
We invoice on the basis of the price displayed at the time of your order. You can use a discount code. The discount codes cannot be combined with each other. Dreeboard reserves the right to cancel an order in the event of non-compliance with this condition.
The customer chooses the means of payment from those offered on his order form:
or payment by bank card via BNP: CB - CB Visa - Mastercard. (Your payment is guaranteed by the FiaNet guarantee.)
either payment by Fia-Net bank card (Receive & Pay and 3 times without charge)
either a payment by Paypal (You must have a Paypal account.)
either a payment by transfer (Shipping of your order upon receipt of your transfer.)
or the sending of a check with order on paper support. (Shipping of your order upon receipt of your payment.)
In the context of a payment by bank card, the payment order may be revoked in the event of fraudulent use of the card, in accordance with the agreement concluded between the consumer and his banking establishment.
7. PROMOTIONAL CODES
Dreeboard offers its customers a loyalty program which allows them to benefit from advantages during their next orders.
By newsletter or personalized emails you will receive discounts that can be used by you or loved ones.
8. LIABILITY / CLAIMS
Freeride attitude is responsible for the content of the Dreeboard.com offer, the related commitments, the order service, logistics and delivery.
The purchase orders are archived by Dreeboard and will be considered as proof of the nature of the order and its date. All complaints relating to the execution of this contract must be addressed to Freeride attitude by post in A.R.
9. PROOF OF TRANSACTIONS
The data recorded by Freeride attitude constitute proof of all the commercial transactions between Dreeboard and its customers.
In the event of a dispute between INTERCHEAP SL and its customers, the regulations are subject to Spanish law. The complainant has the choice of the competent court.
All our products benefit at least from the manufacturer's legal warranty. In the case of a superior guarantee, this is indicated in the article sheet. The date of purchase serves as the start of the legal warranty.
In the event of non-receipt of payment of the invoice within 48 hours from the due date, the sums remaining due bear, after prior notice, interest at a legal rate at one and a half times the rate of legal interest, legal collection costs being borne by the debtor.
In addition, after formal notice by registered letter which has no effect within forty-eight hours, the client undertakes to pay, as compensation or a penal clause, in accordance with the provisions of article 1226 of the Civil Code, an increase of which the amount is equal to 15% of the principal remaining due.